Commercial Lending Support Specialist

2 weeks ago

Cambridge, Massachusetts, United States Cambridge Financial Full time

POSITION: Commercial Credit Coordinator

Summary:

At Cambridge Financial, we strive to positively influence the financial well-being of our customers, employees, and the communities we serve. Our commitment to exceeding expectations is matched by our dedication to diversity, inclusion, and fostering a collaborative, customer-focused environment. The Commercial Credit Coordinator plays a vital role in providing administrative support within the Commercial Lending sector, encompassing Credit Administration pipeline management, quality assurance, regulatory compliance, processing of approved loan requests, and the ongoing maintenance of financial reporting ticklers.

Key Responsibilities:

  • Review all essential fields within loan approval documents and ensure the completion of necessary due diligence, including OFAC inquiries, flood determinations, CAIVRS inquiries, and tax transcript requests.
  • Process all required commercial workflows and service requests for approved loan applications via electronic credit file systems, including new loans, modifications, renewals, extensions, annual loan reviews, and risk rating adjustments.
  • Update, monitor, and maintain various Credit Administration pipelines, generating and publishing pipeline reports as needed.
  • Upload documents to the electronic credit file related to commercial credit and relationship files, including final appraisal reports and all supporting documentation utilized in the underwriting process.
  • Submit all departmental invoices to the appropriate teams in a timely manner.
  • Assist in preparing for weekly and quarterly Committee meetings, including corresponding submissions and minutes, and process all assigned transactions within the electronic credit application post-meeting.
  • Support the collection of ongoing vendor due diligence documents and maintain the Vendor Management Program and corresponding platform.
  • Provide input, maintenance, and support for Sageworks, generating various reports with a primary focus on financial reporting tracking.
  • Assist the department in the use, maintenance, storage, retrieval, and reporting of information from critical systems such as Nautilus, Sageworks, Salesforce, and DNA/Fiserv.
  • Establish and maintain effective working relationships with various departments, internal and external customers, and third-party vendors.
  • Adhere to relevant compliance policies and procedures related to this position, including Reg B, OFAC, and Flood Hazard Determination.
  • Perform additional duties as required.

Qualifications:

  • High school diploma plus two years of experience in a professional office environment with administrative responsibilities.
  • Strong technical skills, including proficiency in MS Office applications, with the ability to quickly learn new software applications. Experience with DNA, Salesforce, Nautilus, or equivalent imaging systems and Sageworks is advantageous.
  • Exceptional attention to detail and accuracy, with the ability to meet critical deadlines.
  • Ability to multitask, adapt to changes quickly, and work effectively and independently in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Excellent time management abilities.
  • Outstanding customer relations and interpersonal skills, with the capacity to collaborate effectively with other divisions.

The responsibilities outlined above represent the primary duties of this position but do not exclude other occasional responsibilities that align with the major purpose of the role.

About Cambridge Financial:

Cambridge Financial is a full-service banking institution dedicated to enhancing the quality of life for our employees, customers, and the communities we serve. As one of the oldest and largest community banks, we offer a comprehensive range of individual and business banking services through a robust branch network and digital banking solutions. We are committed to maintaining a reliable business lending position.

Cambridge Financial is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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