Care Management Supervisor
2 days ago
To provide exceptional care management services to a defined patient population, while overseeing the performance of the Case Management & Social Work staff. The Care Management Supervisor will provide ongoing support to the department, ensuring seamless collaboration with patients, physicians, staff, consultants, and ancillary departments.
Key Responsibilities:- Maintain a high level of patient satisfaction by ensuring timely and effective care management services.
- Supervise and mentor department staff, providing guidance and support to ensure optimal performance.
- Develop and implement comprehensive care management plans that address patients' identified needs.
- Collaborate with internal and external stakeholders to ensure seamless care transitions and optimal patient outcomes.
- Monitor and evaluate staff performance, providing constructive feedback and coaching to improve skills and knowledge.
- Participate in departmental meetings and contribute to the development of policies and procedures.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve care management services and staff performance.
- Master's degree in Social Work (MSW) or a related field.
- Minimum 5-7 years of experience in a healthcare environment, with at least 2 years in a leadership role.
- Strong leadership and communication skills, with the ability to motivate and inspire staff.
- Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Licensed Social Work credential (LCSW) or equivalent.
- CCM/ACM Certification or willingness to obtain within one year of hire.
- Strong knowledge of healthcare regulations and industry standards.
Ambe Healthcare Staffing is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.
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