Care Management Supervisor

2 days ago


Newark, Delaware, United States Ambe Healthcare Staffing Full time
Job Description:

To provide exceptional care management services to a defined patient population, while overseeing the performance of the Case Management & Social Work staff. The Care Management Supervisor will provide ongoing support to the department, ensuring seamless collaboration with patients, physicians, staff, consultants, and ancillary departments.

Key Responsibilities:
  • Maintain a high level of patient satisfaction by ensuring timely and effective care management services.
  • Supervise and mentor department staff, providing guidance and support to ensure optimal performance.
  • Develop and implement comprehensive care management plans that address patients' identified needs.
  • Collaborate with internal and external stakeholders to ensure seamless care transitions and optimal patient outcomes.
  • Monitor and evaluate staff performance, providing constructive feedback and coaching to improve skills and knowledge.
  • Participate in departmental meetings and contribute to the development of policies and procedures.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve care management services and staff performance.
Requirements:
  • Master's degree in Social Work (MSW) or a related field.
  • Minimum 5-7 years of experience in a healthcare environment, with at least 2 years in a leadership role.
  • Strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Preferred Qualifications:
  • Licensed Social Work credential (LCSW) or equivalent.
  • CCM/ACM Certification or willingness to obtain within one year of hire.
  • Strong knowledge of healthcare regulations and industry standards.
What We Offer:

Ambe Healthcare Staffing is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.



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