Assistant Manager

1 day ago


Weatherford, Oklahoma, United States Vibe Restaurants Full time
Job Summary

The Assistant Manager plays a crucial role in ensuring the success of a single unit or multi-unit store by supporting the General Manager in delivering on the Customer Promise. This involves managing daily operations, financial controls, people development, customer service, and compliance across all shifts. In the absence of the General Manager or CO Manager, the Assistant Manager has full accountability for store operations.

Key Responsibilities
  1. We Love What We Do: Directs efficient and accurate preparation of products for prompt customer delivery within established guidelines. Provides production direction to crew in a clear, concise, and positive way, coaches others to lead operations, and sets an example for crew by working hard to implement shift standards.
  2. We Live the HNR Promise: Motivates and directs crew members to exceed customer expectations with food and friendly service in clean surroundings. Makes a professional impression on customers and crew through positive and friendly attitude and proactive interaction to seek feedback on customer experience.
  3. We Win As A Team: Supervises and trains crew members on crew stations, LC/VR products, processes, and policies. Assists General Manager with recruiting, selecting, and retaining effective crew talent. Delegates work to crew members in a way that encourages them to work together during shift to ensure store operates to LCE standards.
  4. We Act Like Owners: Assumes full responsibility for the store profit and loss management by implementing market strategies, following cash control policies, maintaining inventory, managing labor, and applying financial reporting to enhance store results.
  5. Vibe Restaurants Compliance: Ensures compliance with government regulations, food safety, LCE/Vibe security policy, operations, and LCE/Vibe policies and procedures relating to all activities across all shifts.
Requirements
  • Must be 18 years of age
  • High school diploma or equivalent
  • Demonstration of leadership skills
  • English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
  • Proficient math skills
  • Completed or willing to complete LCE/Vibe management certifications
  • Completion or willing to complete Anti-Harassment training
Critical Relationships
  • Reports to General Manager
  • May be coached by CO Manager
  • Supervises management and crew team members
  • May be coached by Operations Coach
Potential Career Path
  • Assists with new store openings, helps with smooth store acquisitions
  • Certified Training Store
  • Greater responsibility at a higher volume or request to act upon fixing a troubled store
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