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Operations Manager Trainee
2 months ago
Elk Supply Company is seeking a highly motivated and organized individual to join our team as a Manager In Training. As a key member of our operations team, you will be responsible for assisting customers, ordering merchandise, supervising clerks and other personnel, and handling customer compliments and complaints.
Primary Job Functions:- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Merchandise Management: Order and receive merchandise, ensuring accurate inventory levels and maintaining a well-stocked sales floor.
- Team Leadership: Supervise and train sales floor personnel, providing guidance and support to ensure excellent customer service and sales performance.
- Problem-Solving: Identify and resolve problems, including customer complaints and inventory discrepancies, in a timely and professional manner.
- Store Operations: Assist with opening and closing the store, including counting cash and processing transactions.
- Order Preparation: Prepare and process orders, including checking inventory levels and ensuring accurate order fulfillment.
- Store Maintenance: Maintain a clean and organized store environment, including sweeping and mopping floors, and restocking shelves.
- Customer Service: Answer customer inquiries, respond to customer complaints, and provide excellent customer service.
- Education: High school diploma or equivalent required.
- Experience: Retail experience preferred.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills.
Elk Supply Company offers a competitive salary and benefits package, as well as opportunities for advancement and professional growth. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.