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Assistant Manager

2 months ago

Weatherford, Oklahoma, United States Vibe Restaurants Full time
Job Summary

The Assistant Manager supports the General Manager in ensuring delivery on the Customer Promise through managing the daily operations of a single unit or multi-unit store. The CO helps manage financial controls, operations, people development, customer service and compliance across all shifts. The AM has full accountability for store operations in the absence of the General Manager or CO Manager. AM supports the General Manager for ensuring desired store outcomes (i.e., increased sales, profitability, employee retention). AM should be able to work long and/or irregular hours, including extra shifts as needed, for proper functioning of the store.

Key Responsibilities
  1. We Love What We Do: Directs efficient and accurate preparation of products for prompt customer delivery within the established 30 seconds or less guidelines.
  2. We Live the HNR Promise: Motivates and directs crew members, Assistant Managers to do what it takes to exceed customer expectations with food and friendly service in clean surroundings.
  3. We Win As A Team: Supervises and trains crew members, Assistant Managers on crew stations, LC/VR products, processes and policies and assists General Manager with recruiting, selecting and retaining effective crew talent.
  4. We Act Like Owners: Assumes full responsibility for the store profit and loss management by implementing market strategies; following all cash control policies and procedures, maintaining inventory, managing labor, and applying financial reporting to enhance store results.
  5. Vibe Restaurants Compliance: Ensuring compliance with government regulations, food safety, LCE/Vibe security policy, operations and LCE/Vibe policies and procedures relating to all activities across all shifts.
Requirements
  • Must be 18 years of age
  • High school diploma or equivalent
  • Demonstration of leadership skills
  • English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
  • Proficient math skills
  • Completed or willing to complete LCE/Vibe management certifications
  • Completion or willing to complete Anti-Harassment training
Critical Relationships
  • Reports to General Manager
  • May be coached by CO Manager
  • Supervises management and crew team members
  • May be coached by Operations Coach
Potential Career Path
  • Assists with new store openings, help with smooth store acquisitions
  • Certified Training Store
  • Greater responsibility at a higher volume or request to act upon fixing a troubled store
  • General Manager