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Customer Service Representative

2 months ago


Montrose, Colorado, United States Kroger Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Fuel Center Associate to join our team at City Market. As a key member of our fuel center team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and safe environment for our customers.

Key Responsibilities
  • Customer Service: Model Customer 1st behavior and deliver excellent customer service to our customers, ensuring a positive shopping experience.
  • Cash Handling: Process cash transactions accurately and efficiently, handling customer payments and returns.
  • Store Maintenance: Maintain a clean and organized fuel center, including the recovery of displays and the completion of daily tours and inspections.
  • Reporting: Fill out incident and security reports, as well as complete Fuel Spill Reports as necessary.
  • Compliance: Comply with all corporate policies, safety guidelines, and standards, ensuring a safe and healthy work environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Age: Must be at least 18 years of age (19 years of age in Alaska and Idaho).
  • Experience: Familiarity with industry/technical terms and processes, with the ability to work in a fast-paced environment.
  • Skills: Ability to work without direct supervision, with strong communication and problem-solving skills.
About Us

City Market is a proud member of the Kroger family of companies, serving customers in 34 stores throughout Colorado, Utah, and Wyoming. We are committed to providing a welcoming and engaging environment for our customers and associates, with a focus on feeding the human spirit.