Customer Service Representative

4 weeks ago


Montrose, Colorado, United States Adam Hancock - State Farm Agent Full time
Job Description

Are you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

What We Offer

As an Agent Team Member, you will receive a competitive salary plus commission/bonus, paid time off, valuable experience, and growth potential/Opportunity for advancement within the agency. Additionally, you will have the opportunity to obtain a Property and Casualty license and a Life and Health license.

Requirements:
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Organizational skills.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to learn computer functions.
  • Ability to multi-task.
  • Ability to effectively relate to a customer.


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