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Customer Service Representative

2 months ago

Montrose, Colorado, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures
  • Meet or exceed sales goals, consistently delivering high levels of customer satisfaction
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a customer-facing role, preferably in retail or sales
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues
  • Ability to lift up to 50 pounds, with or without reasonable accommodation
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where every employee feels valued and empowered to succeed.

Join our team and discover a career that is as unique as you are. Apply today and take the first step towards a rewarding and challenging role with Sherwin-Williams.