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Customer Service Representative

1 month ago

Montrose, Colorado, United States Benjamin Franklin Plumbing - Tom's River Full time

We are seeking a highly skilled Customer Service Representative to join our team at Benjamin Franklin Plumbing - Tom's River. As a Customer Service Representative, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Answer customer calls and respond to customer inquiries in a timely and professional manner
  • Schedule service appointments and dispatch technicians as needed
  • Maintain accurate records of customer interactions and service calls
  • Provide excellent customer service and resolve customer complaints in a fair and timely manner
  • Work collaboratively with the service team to ensure seamless customer service

Requirements:

  • High school diploma or equivalent required
  • Pleasant, courteous demeanor and excellent communication skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of customer service software

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today