Global Payment Operations Manager

2 weeks ago


Wakefield, Massachusetts, United States Veracross Full time

At Veracross, we're revolutionizing the way schools manage their finances. As a Global Payment Operations Manager, you'll be at the forefront of this movement, overseeing all aspects of payment operations to ensure seamless transactions for our clients.

About the Role

This is an exceptional opportunity to join a growing team of experts dedicated to providing top-notch support to our global client base. With a strong background in operations, accounting, and online payment processing, you'll be responsible for:

  • Managing day-to-day payment operations, including handling escalations and troubleshooting issues
  • Collaborating with cross-functional teams to drive performance and mitigate risk
  • Developing and implementing strategies to optimize payment processes and enhance customer experience
  • Maintaining in-depth knowledge of end-to-end transactional flows and industry-accepted best practices
Requirements

We're seeking a highly motivated and experienced professional who can bring a strategic yet hands-on approach to leadership and development. If you have:

  • A minimum of 4 years of operations experience, with at least 2 years in direct payment operations
  • Proven track record of managing performance-driven operations / reporting processes
  • Demonstrated ability to manage complex operational processes and relationships
  • Experience maintaining operational working relationships with internal and external partners
  • Prior knowledge and experience with accounting, online payment processing, and/or banking industry
Benefits

We offer a competitive compensation package, including:

  • A salary range of $100k to $120k (annualized USD)
  • Potential bonus opportunities
  • Top-tier benefits, including medical, dental & vision, and 401(k) plan
  • 14 paid holidays per year, including the week off between Christmas and New Year's Eve
  • 56 Hours of paid sick leave annually
About Veracross

We're a values-led community of 350 employees worldwide, united by our vision to unify school communities, improve the quality of education, and enhance learning. Our inclusive culture promotes a strong sense of belonging, and we're committed to infusing diversity and inclusion into everything we do.



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