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Client Services Coordinator

2 months ago

New York, New York, United States NBCUniversal Full time
About the Role

We are seeking a highly organized and detail-oriented Client Services Coordinator to join our Facilities team in New York City. As a key member of our team, you will provide exceptional support to our clients based at 30 Rockefeller Plaza and other NYC/NJ sites.

Key Responsibilities
  • Facilities Support: Partner with Facilities teams to provide top-notch service to our clients, ensuring seamless day-to-day operations.
  • Communication: Assist with communication between facilities project leadership and business units on construction projects and scheduled maintenance.
  • Fire Warden Team Management: Maintain accurate Fire Warden Teams for all floors.
  • Client Relations: Work closely with NBCU Front Desk and Facilities trades to complete daily tasks and partner with clients to accommodate move requests.
  • Facilities Management: Ensure upkeep of accurate floor plans, preparing workstations and offices for new hires.
  • Relationship Building: Build and maintain relationships across the company.
Requirements
  • Bachelor's Degree: In Communications, Facilities Management, Business Administration, Construction, or related field.
  • Experience: 1+ year of facility management experience and 1+ year of project management experience.
  • Skills: Demonstrated analytical background, ability to prepare and present ideas to clients, and willingness to work overtime and on weekends with short notice.
Desired Characteristics
  • Project Management: Demonstrated ability to successfully manage multiple projects and problem solve.
  • Communication: Excellent communication skills and interpersonal skills.
  • Interpersonal Skills: Ability to effectively interact with all levels of an organization and management.
  • Self-Starter: Self-starter; demonstrates initiative.
About NBCUniversal

NBCUniversal is a leading media and entertainment company that creates and distributes world-class content across a diverse portfolio of film, television, and streaming platforms. We are committed to fostering a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard.