Client Service Coordinator

2 days ago


New York, New York, United States Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology, real-time data, and expert network help clients navigate complex information and turn answers into action.

Job Summary

We are seeking a highly organized and detail-oriented Client Service Coordinator to join our team. As a key member of our Client Service team, you will be responsible for overseeing all administrative tasks, including scheduling client consultations, tracking projects, and qualifying experts.

Key Responsibilities
  • Schedule bulk telephone consultations for client service teams
  • Manage multiple client organization requests and respond in a timely manner
  • Coordinate with advisors and clients to confirm telephone consultations
  • Leave messages and follow up with advisors to expedite scheduling projects
  • Maintain an updated status of client telephone consultations
  • Qualify advisors via questionnaire to confirm if they are appropriate for consultations
  • Follow multiple work streams to help project managers organize client requests and track progress on projects
  • Assist with ad-hoc requests
Requirements
  • 1-3 years of previous work experience in a high call volume environment
  • Work authorization required
What We Offer
  • Annual base salary of $50,000
  • 15 PTO days, 10 legal holidays, and 5 sick days
  • Comprehensive medical, dental, and vision plans
  • 10% 401(k) match, life insurance, paid time-off, and parental leave plans
  • Commuter benefits and a corporate gym rate
  • Development opportunities through the LinkedIn Learning platform
  • Friday happy hour, "Summer Fridays", and free snacks
  • Casual work environment, team building, and other social events
  • Option to be full-time remote


  • New York, New York, United States The Goodkind Group Full time

    About UsThe Goodkind Group is a prestigious law firm located in the heart of New York City, dedicated to providing exceptional legal services to our clients. Our team is committed to fostering a collaborative and professional environment.Position OverviewWe are seeking a detail-oriented and proactive Client Services Coordinator to join our team. In this...


  • New York, New York, United States CBRE Full time

    About the RoleAs a Client Services Coordinator at CBRE, you will play a crucial role in providing administrative support to our sales professionals. Your primary responsibilities will include preparing proposals, presentations, and marketing materials, as well as coordinating the distribution of internal and external marketing information.Key...


  • New York, New York, United States Guidepoint Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Service Coordinator to join our team at Guidepoint. As a key member of our Client Service team, you will play a vital role in ensuring the smooth operation of our client services.Key ResponsibilitiesOversee all administrative tasks within the client service team, including scheduling...


  • New York, New York, United States Beacon Hill Inc Full time

    Job Summary:We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Beacon Hill Inc. in Long Island City. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and internal teams.Key Responsibilities:Provide administrative support to the Client...


  • New York, New York, United States Guidepoint Full time

    About GuidepointGuidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network deliver on-demand intelligence and research, helping organizations navigate complex information landscapes.Job SummaryWe are seeking a highly organized and detail-oriented Client Service...


  • New York, New York, United States Buchanan Group Full time

    Job Title: Client Services AdministratorThe Buchanan Group is seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a key member of our customer service team, you will be responsible for managing customer service functions related to order processing, sales material distribution, and product information.Key...


  • New York, New York, United States Beacon Hill Staffing Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key ResponsibilitiesProvide administrative support to the Client Services team, including answering...


  • New York, New York, United States Beacon Hill Staffing Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team on a temporary basis. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key ResponsibilitiesProvide administrative support to the Client Services team,...


  • New York, New York, United States Beacon Hill Inc Full time

    Job Title: Client Services AdministratorWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Beacon Hill Inc. in Long Island City. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Provide...


  • New York, New York, United States Safe Horizon Full time

    Job Title: Client Services SpecialistSafe Horizon is seeking a dedicated and compassionate Client Services Specialist to join our team at our DV Shelter Program. As a key member of our residential services team, you will play a vital role in maintaining a safe, secure, and healing environment for our clients.Responsibilities:Provide trauma-informed support...


  • New York, New York, United States AtlantiCare Full time

    Job Summary:The Client Services Representative provides critical support to the clinical units within AtlantiCare. This role involves answering phones, processing clients, and ensuring the timely and organized scheduling of staff and patient appointments. The ideal candidate will possess excellent customer service skills, be able to work in a fast-paced...


  • New York, New York, United States Savory Hospitality Full time

    About Savory HospitalitySavory Hospitality is a boutique hospitality firm dedicated to elevating the corporate dining experience. Our mission is to provide high-quality food experiences and exceptional hospitality.Job DescriptionThe Client Services Administrator plays a crucial role in facilitating smooth operations for our client-facing teams. This position...


  • New York, New York, United States Roku Full time

    About the RoleThe world of advertising is undergoing a significant transformation, with the rise of streaming services like Roku changing the way brands connect with their audiences. As a key member of our Client Services team, you will play a crucial role in helping our clients achieve their advertising goals in this new landscape.Key ResponsibilitiesWork...


  • New York, New York, United States Beacon Hill Staffing Group, LLC Full time

    Temporary Client Services Administrator OpportunityWe are seeking a highly organized and detail-oriented Temporary Client Services Administrator to join our team at a facility management firm in Long Island City. This temporary position will cover a maternity leave starting in September and will require 5 days in office.Key Responsibilities:Provide...


  • New York, New York, United States Safe Horizon Full time

    Job Title: Client Services SpecialistAt Safe Horizon, we are seeking a highly skilled and compassionate Client Services Specialist to join our team. As a key member of our staff, you will play a vital role in providing safe and confidential spaces for survivors of domestic violence and their children.Job Summary:The Client Services Specialist will be...


  • New York, New York, United States Safe Horizon Full time

    About the RoleSafe Horizon is seeking a highly motivated and compassionate Client Services Specialist to join our team. As a key member of our DV Shelter Program, you will play a vital role in maintaining a safe, secure, and healing environment for survivors of domestic violence and their children.Key ResponsibilitiesClient Intake and Assessment: Conduct...


  • New York, New York, United States Roku Full time

    About the RoleThe world of advertising is undergoing a significant transformation, with streaming services like Roku at the forefront of this change. As a key member of our Client Services team, you will play a crucial role in helping our clients navigate this new landscape and achieve their advertising goals.Key ResponsibilitiesCollaborate with Client...


  • New York, New York, United States AtlantiCare Full time

    Job SummaryThe Client Services Representative plays a vital role in supporting the clinical units within AtlantiCare. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesManage staff schedules, including client appointments, meetings, and...


  • New York, New York, United States Highland Park Community Development Corp Full time

    Job OverviewPosition Title: Client NavigatorReports To: DirectorFLSA Status: Non-Exempt (Hourly) / Full TimePOSITION SUMMARY:The Client Navigator at Highland Park Community Development Corp plays a pivotal role in orchestrating tenant programs and fostering connections with community service providers. This position involves assisting clients in securing...


  • New York, New York, United States Safe Horizon Full time

    About the RoleWe are seeking a highly motivated and compassionate Client Services Specialist to join our team at Safe Horizon. As a key member of our residential program, you will play a vital role in maintaining a safe, secure, and healing environment for our clients.Key ResponsibilitiesConduct emergency shelter intakes and assess immediate safety...