Client Services Coordinator

3 weeks ago

New York, New York, United States Urban Resource Institute Full time

The Urban Resource Institute is seeking a skilled Client Services Coordinator - Housing Specialist to join our team. This is a unique opportunity to make a meaningful difference in the lives of individuals and families experiencing homelessness.

About the Role:

As a Client Services Coordinator - Housing Specialist, you will play a critical role in providing direct service provision to residents, including individual counseling, group counseling, advocacy services, referrals, and follow-up. You will also be responsible for making necessary linkages to community agencies to provide proper placement of residents in areas of permanent housing, referral to engage in after-care services, vocational and educational services, and to assist families in securing public assistance, Medicaid, or other benefits.

Responsibilities:

  • Maintain a caseload of 25-30 families and conduct intake interviews to assess and evaluate residents for admission.
  • Engage residents in initial and ongoing treatment processes through individual and group counseling.
  • Conduct independent living plans on a biweekly basis and monitor case plans for effectiveness and individual client needs.
  • Develop and maintain housing referral resources, assist residents in locating and securing permanent housing, and assist in the development of savings plans with clients as applicable.
  • Assist in the coordination of on-site and off-site services, participate in training seminars, and attend weekly individual case supervision, group supervision, monthly case conferences, and staff meetings.
  • Perform other duties as assigned by the Social Work Supervisor.

Requirements:

  • Bachelor's Degree in Human Services.
  • Two years of counseling experience, preferably in a residential shelter.
  • Three years of crisis counseling experience, preferably in a residential shelter for homeless individuals and/or families.
  • Training and experience in assessing vocational and educational needs and aptitudes of clients.
  • Thorough familiarity and success with engaging clients in the process of obtaining Public Assistance, Medicaid, and other benefits.
  • Experience with supportive group facilitation and demonstrated sensitivity and experience with homelessness within disenfranchised communities.

What We Offer:

At URI, we are committed to cultivating an inclusive work environment and offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.

Salary: $42,000 - $47,000 per annum.

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