Clinical Pharmacy Specialist

2 weeks ago


Union, New Jersey, United States Walgreens Full time

Job Description:

Overview:


Delivers comprehensive pharmaceutical care to patients, including immunization services and medication therapy management (MTM), while adhering to all regulatory standards and organizational protocols.


Key Responsibilities:
Patient Engagement

Welcomes patients warmly and assists them with inquiries regarding products and services. Addresses patient concerns promptly to foster a positive experience.


Demonstrates and shares exemplary patient service practices with colleagues to ensure a memorable and caring interaction, emphasizing interpersonal skills such as greeting, maintaining eye contact, and showing courtesy, alongside Walgreens service principles like curiosity in identifying needs and proactive assistance.

Anticipates patient needs and proactively offers relevant services.

Contributes to improving patient satisfaction by promoting awareness of healthcare services available through Walgreens, including consultations, medication management, and wellness services such as immunizations and diagnostic testing, thereby enhancing the role of the pharmacy from transactional to relational.

Operational Duties


Administers clinical services, ensuring adherence to regulatory guidelines and company policies.


Ensures compliance with all aspects of the Good Faith Dispensing policy in alignment with state and federal regulations when processing prescriptions.

The Product Review/Retail Fill Process Pharmacist is tasked with verifying that Good Faith principles are upheld.

Professional Development

Maintains up-to-date knowledge and necessary licensing/credentialing/certification as mandated by federal and state regulations to deliver clinical services.

Stays informed about advancements in pharmacy and healthcare by engaging with industry publications and company communications. Pursues best practices that enhance professional performance.

Completes required certifications, educational credits, and training modules as specified by the organization.

About Walgreens:

Walgreens is a prominent player in the U.S. Retail Pharmacy and Healthcare sectors, part of Walgreens Boots Alliance, Inc., an integrated healthcare and retail leader with a rich history of community care. The mission of WBA is to enhance lives through improved health. With nearly 9,000 retail locations across the U.S., Puerto Rico, and the U.S. Virgin Islands, Walgreens serves approximately 10 million customers daily. Walgreens pharmacists are vital to the U.S. healthcare framework, offering a broad spectrum of pharmacy and healthcare services that ensure equitable access to care for underserved populations.

To effectively meet customer and patient needs, Walgreens provides a comprehensive omnichannel experience, integrating physical and digital platforms supported by cutting-edge technology to deliver high-quality products and services in communities nationwide.


Employment Type:
Flexible hours

Job Function:
Retail

Shift:
Various



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