Client Services Manager

2 days ago


Waukegan, Illinois, United States Abbott Laboratories Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

We have a team of 114,000 colleagues serving people in more than 160 countries.

Job Summary

We are seeking a Client Services Manager - Tibco Integration to provide leadership and strategy for a group of IT professionals supporting a major organizational unit responsible for the definition, development, implementation, operation and support of integration/middleware systems and related processes and tools.

Key Responsibilities
  • Provide leadership and strategy for a group of IT professionals
  • Develop and implement integration/middleware systems and related processes and tools
  • Oversee development and product integration roadmaps
  • Develop best practices and standardized architectural frameworks
  • Manage IT investment for the function
  • Determine necessary mix of skill set
  • Confront and deal with employee issues in a constructive and timely manner
  • Establish and maintain high-quality relationships with all levels across the company and with external partners
Requirements
  • Bachelor's degree or equivalent experience
  • 10+ years of overall experience, including 5 years systems management experience
  • Experience in project management, systems consulting, employee development, and strategic system planning
  • Hands on experience in building scalable HA/DR setups using TIBCO Enterprise Integration Suite in both on-prem and cloud environments
Preferred Qualifications
  • TIBCO BW 6X
  • TIBCO BW CE
Supervisory Responsibilities

Manages 10-15 Direct Reports which includes employees/contractors, direct/indirect.

Direct Budget Responsibility

$2MM - $7MM

Business Impact

users, $1MM - $10MM in business financial impact



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