Customer Service Ambassador

1 week ago


Waukegan, Illinois, United States Tim Vinson - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Client Relationship Specialist. As a key member of our State Farm agency, you will be responsible for building strong relationships with our clients and providing exceptional service to meet their insurance and financial needs.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their insurance and financial goals.
  • Provide prompt, accurate, and courteous service to clients, including addressing inquiries related to insurance options, policy changes, claims, and billing.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
  • Stay up-to-date on industry developments and product offerings to provide expert advice to clients.
Benefits
  • Competitive hourly compensation
  • Paid time off for vacation and holidays
  • Opportunities for professional growth and advancement within the agency
  • Valuable hands-on experience in the insurance industry
Requirements
  • Strong communication and interpersonal skills
  • Customer-focused mindset and ability to build strong relationships
  • Effective organizational and time management skills
  • Self-motivated and proactive approach to achieving sales and customer satisfaction goals
  • Proficient in computer usage and ability to learn new software
  • Team player with the ability to work collaboratively in a fast-paced environment
  • Spanish bilingual proficiency is preferred
  • Property and Casualty license required (obtainable)
  • Life and Health license required (obtainable)
  • Availability for specified work schedule: Monday to Friday 9am-5pm, Saturday 9am-12pm

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for consideration.



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