Client Relations Specialist
1 day ago
We are seeking a highly skilled and motivated Client Relations Specialist to join our team at YWCA Metropolitan Chicago. As a Client Relations Specialist, you will play a critical role in providing exceptional customer service to our members and visitors, ensuring a positive and welcoming experience for all.
Key Responsibilities:- Educate visitors about YWCA programs and services, addressing member concerns and providing support as needed.
- Assist with management of the office environment, including administrative tasks and maintaining a clean and organized workspace.
- Collaborate with the administrative team and other departments to promote synergy and achieve organizational goals.
- Participate in administrative and program meetings, staying informed about organizational initiatives and best practices.
- Develop and maintain relationships with community partners, stakeholders, and other organizations to promote YWCA programs and services.
- At least six months of customer service and administrative support experience in a service-oriented environment.
- Proven ability to work independently, handle multiple assignments, and apply policies and procedures effectively.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Intermediate level of skills with MS Office and Outlook, with experience in database management, spreadsheet software, and internet search applications.
- Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
- Bilingual or multilingual skills, with the ability to communicate effectively with diverse populations.
- Experience working in a non-profit or community-based organization, with a strong understanding of social services and community resources.
- Knowledge of early childhood development and education, with experience working with children and families.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, with a focus on leadership and management skills.
- A dynamic and supportive work environment, with a strong commitment to diversity, equity, and inclusion.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and dedicated individual who is passionate about providing exceptional customer service and supporting our mission, we encourage you to apply for this exciting opportunity.
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