Attendant Services/Receptionist
19 hours ago
Catholic Medical Center is seeking a highly skilled and detail-oriented Attendant Services/Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, visitors, and staff while maintaining a warm and welcoming atmosphere in our main lobby.
Key Responsibilities:
- Answer and direct all incoming and inter-organizational calls to proper destinations
- Respond to emergency calls, alarms, and requests in a timely and professional manner
- Assist patients and visitors with information concerning the Medical Center and its services
- Work closely with the Admissions Office to direct patients and visitors to the appropriate hospital campus locations for appointments and treatment
- Collaborate with Security regarding security alarms, fire alarms, and attack alarms
- Perform a variety of administrative tasks, including maintaining accurate records and reports
- Provide excellent customer service and maintain a positive attitude in a fast-paced environment
Requirements:
- High school diploma or equivalent required
- Previous experience in a healthcare or customer service setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing priorities
- Basic computer skills and knowledge of medical terminology
Working Conditions:
- Work in a fast-paced environment with frequent interruptions
- Ability to sit for long periods of time and perform repetitive tasks
- Occasional lifting and moving of objects up to 10 pounds
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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