Attendant Services/Receptionist

19 hours ago


Manchester, New Hampshire, United States Catholic Medical Center Full time
Job Description

Catholic Medical Center is seeking a highly skilled and detail-oriented Attendant Services/Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, visitors, and staff while maintaining a warm and welcoming atmosphere in our main lobby.

Key Responsibilities:

  • Answer and direct all incoming and inter-organizational calls to proper destinations
  • Respond to emergency calls, alarms, and requests in a timely and professional manner
  • Assist patients and visitors with information concerning the Medical Center and its services
  • Work closely with the Admissions Office to direct patients and visitors to the appropriate hospital campus locations for appointments and treatment
  • Collaborate with Security regarding security alarms, fire alarms, and attack alarms
  • Perform a variety of administrative tasks, including maintaining accurate records and reports
  • Provide excellent customer service and maintain a positive attitude in a fast-paced environment

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a healthcare or customer service setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic computer skills and knowledge of medical terminology

Working Conditions:

  • Work in a fast-paced environment with frequent interruptions
  • Ability to sit for long periods of time and perform repetitive tasks
  • Occasional lifting and moving of objects up to 10 pounds

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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