Food and Beverage Operations Manager

4 weeks ago


Phoenix, Arizona, United States Arizona Biltmore Full time

Food and Beverage Supervisor Job Description

This is a full-time position at the Arizona Biltmore, a luxury hotel and resort in Phoenix. As a Food and Beverage Supervisor, you will be responsible for assisting in the day-to-day management of the various food and beverage outlets.

Key Responsibilities:

  • Plan, supervise, and participate in the performance evaluation process for subordinate staff.
  • Ensure service quality, expense control, and revenue generation are maintained at targeted levels.
  • Supervise food and beverage outlet areas for cleanliness, proper set-up, opening and closing procedures, and ensure an appropriate level of supplies and materials is maintained.
  • Monitor food quality and presentation.
  • Participate in the updating, and facilitating of training programs for associates in food and beverage.
  • Participate in the hiring process.
  • Participate in the development of weekly work schedules for the department.
  • Responsible for proper health & safety procedures within the outlets.
  • Ensure that department has adequate supplies based on current business level forecast.
  • Produce maintenance work orders and purchase orders or requisitions as necessary.
  • Perform related duties as required to manage outlet operations in a proactive manner.

Requirements:

  • At least two (2) years of restaurant experience - as a Server, Bartender or Lead role
  • Upscale dining experience
  • Prior leadership experience, preferred
  • Hotel and / or luxury hotel experience, preferred
  • Proficient in Microsoft Office and POS systems
  • Prior experience with Agilysys is a plus
  • Advanced in Microsoft Excel is a plus
  • Food Handler Certification
  • TIPS Certification
  • Bilingual in English and Spanish is a plus
  • Great attitude
  • Desire to grow career in hospitality
  • Flexible / adaptable
  • Dependable
  • Ability to lead, inspire and motivate a team with positivity and high energy
  • Ability to deal with problems involving several concrete variables in standardized situations.

About the Arizona Biltmore:

The Arizona Biltmore is a luxury hotel and resort located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining). Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.



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