Director of Food and Beverage Operations

4 weeks ago


Phoenix, Arizona, United States Pyramid Global Hospitality Full time
About Us

Welcome to Pyramid Global Hospitality, where people come first. Our company values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

We are committed to a People First culture, reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Our benefits package includes comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

We are also committed to providing ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Job Description

We are seeking a highly motivated and experienced Director of Food and Beverage to lead our F&B operations at the iconic Arizona Biltmore resort.

This role provides the opportunity to contribute to the resort's storied legacy by overseeing innovative culinary programs and creating unforgettable moments for guests at one of the region's most prestigious destinations.

Key Responsibilities
  • Responsible for motivating and managing a team of front and back of the house food and beverage management.
  • Develop and recommend the budget, marketing plans, and objectives and manages within those approved plans.
  • Participate in total hotel management as a member of the Hotel Executive Committee.
  • Implement and maintain F&B sales/marketing programs.
  • Direct and oversee development of employees.
  • Hire, train, empower, coach, and counsel, performance and salary reviews.
  • Direct the implementation of the payroll, reports, forecasts, inventory, and budget for food and beverage operations.
  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service.
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Implement procedures to increase guest and associate satisfaction.
  • Exercise quality control for both food and beverage.
  • Maintaining standards of service and ensure their implementation.
  • Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards.
  • Maintain communications with Corporate Staff.
  • Coach and counsel employees to reflect brand service standards and procedures.
Requirements
  • 10+ years of Food & Beverage experience required, with senior leadership experience in hotels.
  • Large resort experience preferred.
  • High volume F&B operations experience required, luxury resort experience preferred.
  • A college degree is preferred but not required.
Compensation

The compensation for this position is $150,000.00/Yr. - $200,000.00/Yr. based on qualifications and experience.



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