Certified Driver Services Specialist

2 weeks ago


Bellefonte, Pennsylvania, United States Commonwealth of Pennsylvania Full time

Overview

The Commonwealth of Pennsylvania is seeking a highly skilled and detail-oriented individual to fill the position of Certified Driver Services Specialist. This role will play a vital part in ensuring the smooth operation of the Department of Transportation's customer service functions.

Job Summary

We are looking for an exceptional candidate who can provide top-notch support to our customers, guiding them through various services offered by the department. The successful candidate will be responsible for engaging directly with customers to confirm their identification, ensure the completion of application forms, and input data into online driver license application software.

Key Responsibilities

  • Conduct standardized knowledge assessments to gauge applicants' comprehension of the Vehicle Code, driving regulations, and relevant traffic control devices
  • Perform vision screenings for visual acuity on all applicants using a telebinocular instrument
  • Record applicant test outcomes and customer applications for driver license services into online software systems via a PC terminal
  • Audit and correct inaccuracies in existing records as necessary

Requirements

To be considered for this exciting opportunity, candidates must possess:

  • One year of experience obtaining, evaluating, and providing information to the public
  • The ability to perform essential job functions, including working in a fast-paced environment with frequent interruptions
  • A strong attention to detail and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team-oriented environment

Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary: $36,561 per annum (plus benefits)
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

About Us

The Commonwealth of Pennsylvania is an equal employment opportunity employer committed to diversity, equity, and inclusion. We welcome applications from qualified individuals who share our values and are passionate about making a difference in the lives of our citizens.



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