Office Specialist
1 week ago
Job Summary:
We are seeking a skilled Office Specialist to join our team at Texas Health Denton. As an Office Specialist, you will play a vital role in providing exceptional patient care and support to our patients and families.
Key Responsibilities:
- Provide accurate and timely responses to patient inquiries, utilizing electronic and paper resource materials.
- Assess requests and respond promptly, ensuring seamless patient interactions.
- Accurately gather demographic information to ensure electronic health record integrity.
- Identify correct network coverage and obtain/validate healthcare benefits and/or pre-certification for applicable tests and/or procedures.
- Ensure regulatory consents are signed by the appropriate parties.
- Engage with patients in understanding their financial obligations and prepare estimates to collect co-payments, self-pay deposits, and patient balances.
- Complete all payor and government required elements correctly.
- Participate in staff meetings, process improvement, and special projects.
- Maintain daily Epic work queue and personal Employee Scorecard Dashboard.
Requirements:
- 2 Years Professional office/healthcare experience preferred.
- CPI - Crisis Prevention Intervention Training maintained annually 90 days required.
- Excellent data entry, numeric, typing, and computer navigational skills, with attention to details.
- Proficient computer skills, medical terminology, Epic, Microsoft Office, and assorted software programs.
- Exceptional listening, interpersonal, and communication skills, and professional, pleasant, and respectful telephone etiquette.
Benefits:
Texas Health Denton offers a comprehensive benefits package, including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs, tuition reimbursement, a student loan repayment program, and more.
About Texas Health Denton:
Texas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. We specialize in Cancer Care, Neck & Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics & Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart & Vascular Services, Women & Infants Care, Interventional Radiology, and Wound Care & Hyperbaric Treatment.
Why Join Our Team:
Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day.
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