OAG Child Support Officer II

4 weeks ago


Denton, Texas, United States CAPPS, Inc. Full time
Job Summary:

As a Child Support Officer II with the Office of the Attorney General, you will play a critical role in promoting responsible parenting and ensuring children receive the support they need and deserve. You will conduct detailed investigations to locate absent parents, assist in establishing paternity, and enforce child support orders. You will also provide excellent customer service and work collaboratively with state agencies and community organizations to serve Texas families.

Key Responsibilities:

Conduct detailed in-office investigations to locate parties, verify employment, and determine assets
Prepare documents relating to legal and administrative actions to establish or enforce child support orders
Negotiate lump sum payments from noncustodial parents who owe past due child/medical support
Negotiate out-of-court settlements and agreements with parties
Monitor child support cases and refer delinquent cases for enforcement action
Document all case actions taken using agency tools, including TXCSES and case/court documents
Review and maintain child support virtual files for accuracy in the ECM repository
Assess child support cases to determine the appropriate case action
Explain Child Support Program policies, procedures, and regulations to customers
Respond to customer inquiries and complaints
Assess the validity of complaints against the IV-D program with impartiality
Serve as Notary Public
Perform related work as assigned

Requirements:

Graduation from high school or equivalent
Bachelor's degree from an accredited college or university; experience in the following fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist
Knowledge of investigative practices and techniques
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers for the entirety of every work week (unless on approved leave)
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%
Ability to type 35 words per minute (Typing test required at time of interview)

Preferred Qualifications:

Graduation from an accredited four-year college or university
Ability to proficiently read, write, and speak Spanish

How to Apply:

To apply for this position, please submit your application through CAPPS Recruit or Work in Texas. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application may be subject to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at

Equal Opportunity Employer:

The Office of the Attorney General is an equal opportunity employer.

  • Denton, Texas, United States CAPPS, Inc. Full time

    Child Support Officer II Job DescriptionJob Summary: We are seeking a highly motivated and detail-oriented Child Support Officer II to join our team at the Office of the Attorney General's Child Support Division. As a Child Support Officer II, you will play a critical role in promoting responsible parenting and ensuring children receive the support they need...


  • Denton, Texas, United States CAPPS, Inc. Full time

    Child Support Officer II Job DescriptionAt CAPPS, Inc., we are seeking a highly motivated and detail-oriented Child Support Officer II to join our team. As a Child Support Officer II, you will play a critical role in promoting responsible parenting and ensuring children receive the support they need and deserve.Key Responsibilities:Conduct detailed...


  • Denton, Texas, United States Denton County, TX Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Specialist II to join our team at Denton County, TX. As an Administrative Specialist II, you will provide administrative support to our department, performing a variety of secretarial, clerical, and general office assistance duties.Key ResponsibilitiesPrepare and maintain files...


  • Denton, Texas, United States Denton County, TX Full time

    Job Title: Administrative Specialist IIJob Summary:We are seeking an experienced Administrative Specialist II to join our team at Denton County, TX. The successful candidate will be responsible for providing administrative support to our department, including preparing and maintaining files, answering telephone calls, and greeting the public.Key...


  • Denton, Texas, United States Texas Dept of Health and Human Services Full time

    About the Role: As an integral part of the Texas Dept of Health and Human Services team, you will provide administrative support to ensure the smooth operation of our office. This includes producing and proofreading correspondence, reports, and other related documents, as well as maintaining accurate filing systems and supplies.Key Responsibilities: Produce...


  • Denton, Texas, United States Law Office Of David S. Bouschor, II, P.C. Full time

    Job OpportunityWe are seeking a highly skilled Family Law Attorney to join our team at the Law Office of David S. Bouschor, II, P.C. Our firm has a strong reputation for providing exceptional legal services in complex Family Law, Probate, and Guardianship matters.The ideal candidate will have a minimum of two years of litigation experience, with a proven...


  • Denton, Texas, United States Texas Womans University Full time

    Job SummaryAs a key member of the Texas Woman's University team, the Admissions Counselor II plays a vital role in representing the university to various constituents, facilitating the implementation of policies and programs to achieve enrollment goals, and providing leadership for assigned projects. This position requires strong communication and...


  • Denton, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking an experienced Administrative Assistant II to join our Community Relations team. The successful candidate will provide administrative support to our Community Relations/Volunteer Services staff, ensuring the timeliness and accuracy of activities and deadlines. Key Responsibilities: Attend work on a regular basis and maintain a...


  • Denton, Texas, United States Quest Diagnostics Incorporated Full time

    Maintenance Technician II Job DescriptionQuest Diagnostics Incorporated is seeking a skilled Maintenance Technician II to join our team. As a Maintenance Technician II, you will be responsible for ensuring that our facilities are kept in good repair and working order.Key Responsibilities:Serves as an electrician in repairing basic electrical malfunctions and...

  • Therapist II Position

    4 weeks ago


    Denton, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a skilled Registered Therapist II to join our team at the Texas Department of Aging & Disability Services. As a key member of our staff, you will play a vital role in providing high-quality therapeutic services to individuals with intellectual and developmental disabilities. Key Responsibilities:Assist in the design and...

  • Family Law Attorney

    4 weeks ago


    Denton, Texas, United States Law Office Of David S. Bouschor, II, P.C. Full time

    Job OpportunityWe are seeking a highly skilled and experienced Attorney to join our team at the Law Office of David S. Bouschor, II, P.C. Our firm specializes in complex Family Law, Probate, and Guardianship matters, and we are looking for a professional who can provide exceptional legal services to our clients.The ideal candidate will have a strong...


  • Denton, Texas, United States CarMax Full time

    Job Summary:As a skilled Automotive Repair Specialist II at CarMax, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with CarMax's high standards. You will work under general supervision, executing standardized work, and ensuring the quality of repairs meets our rigorous standards.Key...


  • Denton, Texas, United States Southwire Full time

    Job Title: Maintenance Technician IIJob Summary:Southwire is seeking a skilled Maintenance Technician II to support our manufacturing operations. As a key member of our maintenance team, you will be responsible for providing a full range of multi-craft equipment maintenance with a focus on reliability and maintainability. Your expertise will ensure the...


  • Denton, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a highly skilled Licensed Vocational Nurse II to join our team at the Texas Department of Aging & Disability Services. As a key member of our healthcare team, you will provide exceptional care and support to individuals with complex medical, mental health, and/or behavioral health issues. Key Responsibilities: • Administer...


  • Denton, Texas, United States Health & Human Services Comm Full time

    Job Summary: We are seeking a skilled and detail-oriented Clerk II Switchboard Operator to join our team at the Health & Human Services Comm. As a key member of our administrative staff, you will be responsible for operating the switchboard, connecting callers to the appropriate personnel, and providing exceptional customer service. Key Responsibilities: •...


  • Denton, Texas, United States Quest Diagnostics Incorporated Full time

    Grossing Technician II Job SummaryThis position is responsible for performing surgical gross examinations of small, uncomplicated specimens, as well as some more complicated specimens under direct and indirect supervision. The individual will work in a laboratory setting, preparing surgical specimens for histologic processing, and ensuring accurate...

  • Tax Office Manager

    4 weeks ago


    Denton, Texas, United States H&R Block Full time

    Job Summary:We are seeking a highly skilled and experienced Tax Office Manager to lead our multi-unit team in Denton, Texas. As a Senior Tax Team Lead, you will be responsible for managing office staffing, operations, and logistics for multiple offices, while also partnering with the District General Manager to create and implement office-level growth plans...

  • Tax Office Manager

    4 weeks ago


    Denton, Texas, United States H&R Block Full time

    Job SummaryAs a Multi-Unit Team Leader at H&R Block, you will be responsible for leading a team of tax professionals in multiple offices. Your primary goal will be to provide exceptional customer service and drive business growth through effective leadership and management.Key Responsibilities Manage office staffing, operations, and logistics for multiple...

  • Nurse II Position

    1 month ago


    Denton, Texas, United States Health & Human Services Comm Full time

    Job Description:Nurse IIThis position is available for Morning, Evening and Night shifts on multiple homes.This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends.Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level...


  • Denton, Texas, United States SCA Health Full time

    Overview:At SCA Health, we strive to deliver high-quality patient care and exceptional experiences for our patients and providers. As a Business Office Representative Clerk, you will play a vital role in supporting our facility by performing various business office functions, including medical records, credentialing, admissions, accounts payable, billing,...