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Medical Assistant

2 months ago

Norfolk, Virginia, United States Actalent Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at Actalent. As a Medical Assistant, you will play a critical role in providing clinical support to our patients and healthcare professionals.

Key Responsibilities
  • Triage and Patient Preparation
    • Triage incoming patients by obtaining vital signs, chief complaint, and reconciling medication lists.
    • Prepare patients for visits by obtaining necessary information and preparing exam rooms.
  • Clinical Operations
    • Document interventions in the electronic medical record.
    • Review charts for completeness, test results, and billing.
    • Scan upcoming appointments for additional medical record information.
  • Administrative Support
    • Complete all assigned tasks, including responding to patient messages, prescription refills, lab results, referrals, and follow-ups from physicians.
    • Ensure all tasks are reviewed, addressed, and marked appropriately before the close of each business day.
  • Communication and Teamwork
    • Administer and collect patient satisfaction surveys.
    • Communicate with patients, physicians, and other healthcare professionals to ensure seamless care.
    • Collaborate with the healthcare team to achieve patient-centered care.
Requirements
  • Certifications and Experience
    • Certified or Registered Medical Assistant.
    • Triage experience and taking vital signs.
    • BLS certified.
  • Soft Skills
    • Attention to detail.
    • Effective communication.
    • Teamwork.
    • Time management.
Work Environment

This is a fully on-site position with a standard Monday to Friday schedule.

We offer a dynamic and supportive work environment with opportunities for growth and development.