Catering Operations Manager

1 week ago


Buffalo, New York, United States Compass Group Careers Full time
Job Summary

As a Catering Captain with Compass Group Careers, you will play a vital role in ensuring the success of our catering operations. This position requires a strong leader who can supervise and motivate a team of catering department employees to deliver exceptional service to our clients.

Key Responsibilities
  • Supervise and train catering department employees to ensure they are equipped to provide excellent service to clients.
  • Prepare and serve food at functions under the supervision of the Catering Director.
  • Meet with function group leaders to discuss setup arrangements, address last-minute changes, and resolve problems.
  • Assemble and deliver food and supplies to scheduled catering functions.
  • Return food, beverages, serving equipment, and utensils to the catering facility.
  • Distribute and collect customer comment cards at catered functions.
  • Ensure proper presentation, portion control, and serving temperatures.
  • Maintain sanitation and orderliness of equipment, supplies, and utensils within the work area.
  • Clean equipment in a timely fashion and thoroughly clean the workstation before leaving the area for other assignments.
  • Interact with customers and resolve customer complaints in a friendly and service-oriented manner, relaying relevant customer concerns to the supervisor.
  • Follow principles of sanitation and safety in handling food and equipment.
Requirements
  • A valid driver's license may be required.
  • Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Benefits

We offer a range of benefits to our associates, including opportunities for training and development, a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits such as critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.

Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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