Catering Operations Manager

5 days ago


Buffalo, New York, United States Panera Bread Full time

Catering Operations Lead

We're seeking a skilled Catering Operations Lead to play a key role in the success of our catering business. As a Catering Operations Lead, you'll be responsible for communicating with and supporting our catering customers, managing production of catering orders, and delivering orders to customer events. This role requires excellent communication skills, a self-starting attitude, and a commitment to exceptional guest experiences.

Key Responsibilities:

  • Manage catering orders from receipt to delivery, ensuring timely and accurate execution.
  • Communicate effectively with customers, internal teams, and external partners to ensure seamless operations.
  • Collaborate with production teams to optimize catering order production and minimize waste.
  • Develop and maintain strong relationships with customers to drive repeat business and referrals.
  • Stay up-to-date on company policies, procedures, and initiatives to ensure compliance and alignment.

What We Offer:

  • Competitive pay: $16- $19.25
  • Eligible for performance-based increases
  • Free meals on shifts
  • Paid vacation & holidays for full-time team members
  • Medical, dental, vision, life insurance & 401(k) with match available
  • Growth opportunities within the company

About Us:

At Panera Bread, we're passionate about serving up more than just great food. We're committed to creating a positive impact in our communities and fostering a culture of warmth, boldness, ownership, teamwork, inspiration, and respect.



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