Collections Account Specialist

1 week ago


Carlsbad, United States TaylorMade Golf Full time
Job Summary

We are seeking a highly motivated Collections Account Specialist to join our team. As a key member of our Credit and Collections department, you will be responsible for administering the credit and collections of a regional portfolio, which includes approximately 1900 accounts with $10-$12 million in receivables.

Key Responsibilities
  • Analyze monthly aging reports to monitor collection targets and objectives.
  • Determine appropriate customer communication by analyzing Get Paid software system data and make up to 100 customer contacts each day.
  • Makes decisions regarding the release of orders that are above the customer's credit limit within company approval levels.
  • Corrects any errors including misapplied payments, reversing late charges, overpayments, charge backs, etc.
  • Processes, maintains, researches and monitors all documentation supporting the receipt, delivery, and dispersal of customer credit and collection data.
  • Completes Get Paid collection queue daily.
  • Manages communication of confidential customer financial information within the organization to approximately 20 Sales reps within their Region.
Requirements
  • High school diploma or GED required. College credit preferred.
  • 2+ years previous commercial collection experience or internal claims.
Work Environment
  • Primarily office environment spent in front of a computer screen (entering and looking up data).
  • Workspace requires employee to be on the phone at least 50% of the day making and receiving calls.
Compensation

The expected hourly base pay range for this position is $22 - $26 an hour. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.



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