Customer Service Representative

2 days ago


Rancho Cucamonga, California, United States Daevon Parks - State Farm Agent Full time
Job OverviewDaevon Parks - State Farm Agent is seeking a dedicated and skilled Customer Service Representative to join their team. This role offers an excellent opportunity for career growth and development in the insurance industry.

Compensation PackageThe estimated annual salary for this position ranges from $40,000 to $60,000, depending on experience and qualifications. In addition to hourly pay, the successful candidate will also receive commission/bonus, profit sharing, paid time off, flexible hours, valuable experience, and growth potential/opportunity for advancement within the agency. A signing bonus of $1000-$2000 is also available.

Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for establishing customer relationships, providing prompt, accurate, and friendly customer service, and maintaining a strong work ethic with a total commitment to success each day. Your duties will include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also be required to maintain a high level of organization, self-motivation, and problem-solving skills.

Requirements and QualificationsThe ideal candidate will possess excellent interpersonal and communication skills, both written and verbal. They should be people-oriented, organized, self-motivated, detail-oriented, proactive in problem-solving, dedicated to customer service, and take pride in getting work done accurately and timely. The ability to work in a team environment is essential.

BenefitsThis position offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package. If you are a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, we encourage you to apply.

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