Customer Service Liaison
3 weeks ago
Job Title: Customer Service Liaison
Description:
We are seeking a highly skilled Customer Service Liaison to join our team at Quantilus. In this role, you will be responsible for providing top-notch support to our customers, escalating complex issues to the development team, and training and supporting lower-level customer service representatives.
About Us: Quantilus is a leading SaaS company dedicated to delivering exceptional products and services to our customers. We are committed to excellence and strive to exceed expectations in everything we do.
Responsibilities:
- Provide world-class customer support via phone, email, and chat
- Escalate complex technical issues to the development team
- Train and support junior customer service representatives
- Update knowledge base and help system with new information and solutions
- Assist with client product implementations and data loading
Requirements:
To be successful in this role, you will need:
- A degree in Library Science or a related field
- 3-5 years of experience in library work with technical support in a multi-branch library system
- Experience conducting remote customer training
- Strong analytical skills with heavy data and log analysis, SQL queries, and reading log files
- Proficiency in Microsoft Office, Teams, and Jira
Benefits:
We offer a comprehensive benefits package that includes:
- Medical, dental, and vision insurance through Blue Shield and Kaiser
- Employee pays 100% of dependents premium (of lowest priced plan)
- Company-paid group term life insurance and long-term disability
- FSA (Flexible Spending Plan) and 401(k) retirement plan with 100% match
- Vacation accrual: up to 80 hours/year for 0-5 years, 120 hours/year for 5-15 years, and 160 hours/year for over 15 years
- Sick leave: 6 days/year
- Holidays: 8 days/year
- Bonuses: discretionary and determined by CEO/President
Salary: $60,000 - $90,000 per year, depending on experience
Location: Remote (Quantilus is a virtual company)
Estimated Salary Range: $75,000 - $85,000 per year, based on location and experience
-
Customer Relationship Liaison
2 weeks ago
Rancho Cucamonga, California, United States Apria Full timeAbout the RoleWe are seeking a talented Customer Relationship Liaison to join our team at Owens & Minor. This is a dynamic opportunity for someone who is passionate about building strong relationships with clients and providing exceptional customer service.
-
Customer Service Liaison
2 weeks ago
Rancho Cordova, California, United States NMI Group Full timeWe are currently seeking a Customer Service Liaison to join our team at the NMI Group. As a key member of our customer-facing staff, you will play a vital role in ensuring exceptional customer satisfaction and experiences.This is a full-time opportunity for an individual with a strong passion for delivering top-notch customer service and support. The ideal...
-
Customer Service Liaison
4 weeks ago
Rancho Cordova, California, United States Pacific Office Automation Full timeWe are seeking a skilled Customer Service Liaison to join our team at Pacific Office Automation in Sacramento, CA.About the RoleThis is an exciting opportunity for a motivated and organized individual to provide exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Liaison and Order Manager
3 weeks ago
Rancho Cucamonga, California, United States Amp Display Inc. Full timeAbout Our CompanyAmp Display Inc. is a leading provider of LCD displays, with a strong reputation for quality and customer service.Job DescriptionWe are seeking a detail-oriented and organized individual to join our sales team as an Inside Sales Support Specialist.Key ResponsibilitiesManage and track orders, ensuring timely delivery and customer...
-
Customer Liaison Specialist
17 hours ago
Rancho Cucamonga, California, United States Apria Full timeAt Owens & Minor, we empower our customers to advance healthcare through integrated technologies, products and services. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide critical support to patients and their providers. Our mission is to deliver exceptional customer experiences that drive...
-
Marketing Liaison Specialist
2 weeks ago
Rancho Cucamonga, California, United States Bright Haven Hospice Care Corp Full timeJob OverviewBright Haven Hospice Care Corp is seeking a skilled Marketing Liaison Specialist to lead our marketing efforts and establish positive relationships with customers and referral sources.As a key member of our team, you will be responsible for managing assigned aspects of organization marketing, including establishing and maintaining relationships...
-
Hospice Marketing Liaison
3 weeks ago
Rancho Cucamonga, California, United States Bright Haven Hospice Care Corp Full timeJob OverviewBright Haven Hospice Care Corp is seeking a skilled Marketing/Community Relations Liaison to join our team. This role will be responsible for managing assigned aspects of organization marketing, including establishing and maintaining positive relationships with customers and referral sources.
-
CS Investigative Services Security Liaison
3 weeks ago
Rancho Cucamonga, California, United States CS Investigative Services Inc Full timeJob OverviewC.S. Investigative Services Inc. is a leading provider of investigative services in California. We are currently seeking a highly motivated and detail-oriented Security Dispatcher to join our team.Company Overview: Our company is committed to providing exceptional investigative services to our clients. We pride ourselves on our integrity,...
-
Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full timeWe are seeking a motivated Customer Service Representative to join our Domino's Pizza team! As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring timely delivery of pizzas, and maintaining a clean and safe work environment.About the JobAs a Customer Service Representative, you will:Deliver pizzas...
-
Customer Service Ambassador
1 day ago
Rancho Cucamonga, California, United States El Pollo Loco Full timeAbout El Pollo LocoAt El Pollo Loco, we are passionate about providing an exceptional dining experience for our guests. As a Service Team Member, you will be the face of our brand and play a crucial role in delivering outstanding customer service.Your Key Responsibilities:Greet and assist customers with their orders in a friendly and helpful manner.Process...
-
Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full time**Job Title:** Customer Service Representative**Estimated Salary:** $12.50 - $18.00 per hour, depending on location and experience.Are you looking for a rewarding career with Domino's Pizza LLC? As a Customer Service Representative, you will be the face of our company, providing excellent customer service to our customers.Job Description:We are seeking a...
-
Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAbout the Job:The Domino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely delivery of pizzas.Key Responsibilities:-...
-
Customer Service Representative
2 days ago
Rancho Cucamonga, California, United States CampusPoint Full timeCompany Overview:CampusPoint is an organization dedicated to providing quality commercial transportation services. We offer comprehensive solutions, including DOT/FMCSA Safety Compliance Management, truck permits, and taxes. Our team of experts provides top-notch services, securing top-paying loads while servicing freight factoring.About the Role:We are...
-
Customer Service Representative
4 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Job Summary:This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. As a Customer Service...
-
Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAbout Us: Domino's Pizza LLC is a fast-paced and dynamic company that prides itself on providing exceptional customer service. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.Job Description: As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring timely delivery of pizzas, and maintaining a clean and organized work environment.About...
-
Customer Service Representative
1 month ago
Rancho Cucamonga, California, United States Wal-Mart Stores , Inc. Full timeAbout the JobThis exciting opportunity is available at Wal-Mart Stores, Inc. as a Customer Service Representative. As a member of our team, you will have the chance to make a real difference in the lives of our customers by providing top-notch service and support.Key ResponsibilitiesWalk up to 5 miles each day while fulfilling online customer orders.Review...
-
Patient Services Coordinator
2 weeks ago
Rancho Cucamonga, California, United States Apria Full timeJob Title: Customer Relationship LiaisonWe are seeking a highly motivated and experienced professional to join our team as a Customer Relationship Liaison. In this role, you will be responsible for maintaining relationships and favorable contacts with current accounts/patients and providing the ability to ensure patients have the required equipment to...
-
Customer Service Ambassador
2 weeks ago
Rancho Cucamonga, California, United States Wal-Mart Stores , Inc. Full timeJob DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Wal-Mart Stores, Inc. As a key member of our front-end services team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves the store with a positive experience.
-
Customer Service Representative
4 weeks ago
Rancho Cucamonga, California, United States Walmart Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and ensuring that every customer leaves our store with a positive experience.About WalmartAt Walmart, we believe in the importance of treating...