Customer Service Representative

2 days ago


Rancho Cordova, California, United States Dogtopia Full time

**Job Title:** Customer Service Representative

**Overview:

As a customer service representative at Dogtopia, you will be the first point of contact for our customers. You will provide exceptional customer service, ensuring that every interaction is positive and memorable.

**Responsibilities include:

  • Handling customer inquiries and resolving issues in a timely and professional manner.
  • Scheduling appointments and managing bookings.
  • Managing cash handling and operating point-of-sale systems.
  • Maintaining a clean and safe environment for our customers and their pets.
  • Providing information on our services and promoting our business to customers.

**Requirements:

  • A strong customer service background with excellent communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills and attention to detail.
  • A passion for animals and a commitment to providing exceptional customer service.

**Salary:** $45,000 - $55,000 per year based on experience and qualifications.



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