Community Branch Services Library Assistant

1 week ago


Worcester, Massachusetts, United States City of Worcester, MA Full time
Job Title: Community Branch Services Library Assistant

The City of Worcester is seeking a highly skilled and motivated individual to fill the position of Community Branch Services Library Assistant. This role is a key part of the Worcester Public Library team, responsible for providing exceptional customer service to patrons, assisting with daily operations of assigned branch libraries, and coordinating circulation activities.

Key Responsibilities:
  • Assist with daily operations of assigned branch libraries, including circulation activities and customer service
  • Coordinate and perform circulation activities, including training staff in circulation functions
  • Act as a liaison with the Main Library Circulation Department and C/W MARS
  • Supervise daily operations of assigned branch libraries in the absence of the Community Branch Services Supervisor
  • Represent the library in the neighborhood branches and assist with developing and maintaining awareness of neighborhood library needs
  • Collect, record, and report statistics monthly
Requirements:
  • High school diploma or equivalent
  • One year of community public service work, such as library, day care center, bookstore, or equivalent
  • Ability to successfully pass CORI/SORI
  • Reliable transportation to travel between required locations
Preferred Qualifications:
  • One year of supervisory experience in a youth setting
  • One year of customer service experience

The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities, and protected veterans are encouraged to apply. For more information and to apply, please visit www.worcesterma.gov/employment or send resume and cover letter to City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608.


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