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Community Manager Assistant
2 months ago
We are a leading nonprofit real estate developer and owner, dedicated to building and sustaining strong communities across the nation.
Job Description:The Assistant Community Manager will work under the direction of the Community Manager to ensure the smooth operation of our properties. Key responsibilities include leasing, compliance, maximizing rental income, and providing exceptional customer service.
Key Responsibilities:- Assist with daily site operations, maintaining open communication with the Community Manager, Resident Specialist, and Service Maintenance staff.
- Monitor and direct performance of leasing, retention, and re-certifications to meet a 97% physical occupancy goal.
- Prepare re-certifications, leasing applications, verifications, occupancy agreements, and reports.
- Screen applicants to ensure compliance with Tenant Selection Plan and regulatory requirements.
- Stay informed of market conditions and update competitive market analysis quarterly.
- Enter and code invoices, post rents, make deposits, and maintain accurate resident ledgers.
- Monitor rent balances, collect rents, and send out late or quit notices as required.
- Participate in all aspects of managing a property, including business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
- Oversee office functions, including office hours, filing, computer systems, reports, etc.
- Inspect property, pick up litter, and report issues to the Service Maintenance Manager.
- Handle resident issues and concerns, partnering with the Community Manager as needed.
- Assist in recruitment, training, supervision, and motivation of team members and participate in the preparation of annual reviews and performance management process.
- College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality, or Retail Management required.
- 2+ years of experience in Property Management, Hotel, Hospitality, or Retail required.
- Industry designations (COS, LIHTC, ARM, etc.) preferred.
- Knowledge of all regulatory programs, policies, and Federal Housing Laws and Guidelines required.
- Strong Microsoft Word, Excel, Outlook, and Yardi or other industry software experience required.
- Proven Excellent Customer Service skills required.
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
The Community Builders is committed to diversity in its workplace. Applicants from diverse backgrounds are encouraged to apply.
