Guest Services Representative
2 weeks ago
As a Front Desk Representative, you serve as the initial point of contact for our guests, playing a crucial role in shaping their experience at our establishment.
Our hotel, recognized with the Hilton Lighthouse Award, stands out as the only seasonal Hampton property within the Hilton brand, offering breathtaking views of both the ocean and mountains, with a backdrop of Acadia National Park.
The ideal candidate for this hospitality role:
- Exudes friendliness and warmth
- Possesses outstanding verbal, comprehension, listening, and problem-solving abilities
- Maintains a positive and energetic demeanor
- Is highly adaptable and can transition between tasks effortlessly
- Demonstrates exceptional guest relations skills, genuinely caring for the needs of others
- Has a flexible schedule, with availability for nights and weekends as required
Previous experience with any Hilton brand hotel is highly preferred. We seek remarkable guest service professionals to enhance our Front Desk team, particularly those with experience in Hilton brands (including Hilton, DoubleTree, Hilton Garden, Hampton, etc.).
Job Requirements
Physical Requirements: The physical demands outlined are representative of those that must be met by an employee to effectively perform the essential functions of this position. Reasonable accommodations may be made to assist individuals with disabilities in fulfilling these essential functions. While executing the responsibilities of this role, the employee is frequently required to stand and walk, and must regularly lift and/or move up to 25 lbs, with occasional lifting or moving of up to 50 lbs.
Disclaimer: The above description is intended to convey the general nature of the job and its requirements. It should not be interpreted as an exhaustive list of duties, responsibilities, or qualifications.
Hampton by Hilton Bar Harbor is committed to equal opportunity employment. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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