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Guest Services Representative

2 months ago

Bar Harbor, Maine, United States Hampton Bar Harbor Full time
Job Overview

As a Front Desk Representative, you play a crucial role in shaping the initial experience of our guests and significantly influence their overall satisfaction during their stay.

Located in a stunning setting with breathtaking views, our hotel is a seasonal establishment that operates from May through November, offering a unique experience to all visitors.

The ideal candidate for this hospitality role:

  • possesses a warm and welcoming demeanor
  • exhibits outstanding verbal communication, comprehension, listening, and problem-solving abilities
  • maintains a positive and energetic attitude
  • is highly adaptable and can transition between tasks seamlessly
  • demonstrates exceptional guest relations skills, driven by a genuine desire to assist others
  • has a flexible schedule, with availability to work evenings and weekends as required

Previous experience in any Hilton brand hotel is highly desirable. We seek remarkable guest service professionals to become part of our Front Desk team, particularly those with experience in Hilton brands (including Hilton, DoubleTree, Hilton Garden, Hampton, etc.).

Physical Requirements:

The physical requirements outlined are representative of those that must be fulfilled by an employee to effectively execute the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While carrying out the responsibilities of this role, the employee is frequently required to stand and walk, and must regularly lift and/or move up to 25 lbs, with occasional lifting or moving of up to 50 lbs.

Disclaimer:

The above description is intended to convey the general nature and requirements of this position. It should not be interpreted as an exhaustive list of duties, responsibilities, or qualifications.

Hampton by Hilton Bar Harbor is committed to providing equal employment opportunities. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.