Customer Service Representative
3 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Associate at Russell Fischer Inc. in Santa Ana. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and safe store environment.
Key Responsibilities:
- Customer Service: Greet and develop positive relationships with customers, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
- Cash Handling: Operate the register, process cash, credit, and debit transactions accurately and efficiently, and complete all necessary paperwork during your shift.
- Store Maintenance: Clean, restock, and maintain a clean and safe store environment, including the sales floor, stockroom, and customer areas.
- Upselling and Promotions: Be knowledgeable of products and promotions offered, and upsell to customers as needed to increase sales and drive revenue.
- Teamwork: Demonstrate enthusiasm and eagerness to assist the team in executing daily operations to ensure premium service and smooth functioning.
Requirements:
- Availability: Must be available to work a variety of shifts, including weekends and holidays.
- Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Math Skills: Basic math skills, with the ability to accurately handle cash and process transactions.
- Physical Demands: Ability to lift up to 25 pounds, stand for long periods, and move quickly and efficiently in a fast-paced retail environment.
- Authorization: Authorized to work in the United States.
What We Offer:
- Hourly Pay: Starting at $17 hourly pay.
- Flexible Schedule: Full-time and part-time available.
- Benefits: Ongoing training and development, with opportunities for growth and advancement.
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