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IT Support Specialist

2 months ago


San Francisco, United States Merge IT Full time
Main Responsibilities:

We are seeking a skilled IT Support Engineer to join our team. The successful candidate will be responsible for performing a range of technical work activities, either remotely or on-site, to meet business and customer requirements.

Key responsibilities include:

  • Coordinating small teams to deliver basic work packages in line with company processes
  • Documenting and reporting on work completed to ensure compliance with Company and Customer Procedures
  • Escalating issues in line with company processes to ensure customer demands are met
  • Providing customer service to internal and external customers to ensure a consistent experience
The Ideal Candidate:

We are looking for a candidate who is able to follow instructions and procedures, has proven experience in IT Desktop Service environments, and is able to use information systems, technology functions, and applications in line with IT industry standards.

The ideal candidate will also have:

  • Excellent organizational and administrative skills
  • Good interpersonal and customer service skills
  • Awareness of health and safety at work
About Merge IT:

Merge IT is a team of talented and ambitious professionals who drive growth by identifying and delivering top-quality IT talent for our Fortune 100, enterprise-level clients.

We are committed to creating an inclusive environment for all employees and celebrate diversity.

Job Type:

This is a contract position with the possibility of extension and potential for permanent employment.

Pay:

The hourly rate for this position is $22.00.

Work Location:

This is an on-site position located in Ladson, SC.