Front Desk Supervisor

1 week ago


Detroit, Michigan, United States Azul Hospitality Full time
Job Title: Front Desk Supervisor

At Azul Hospitality, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring that our guests receive exceptional service and that our front desk operations run smoothly and efficiently.

Key Responsibilities:

  • Supervise and train front desk staff to ensure that they are providing excellent customer service and meeting hotel standards.
  • Assist with guest registration, check-out, and telephone service to ensure that all guests receive a positive experience.
  • Monitor and respond to guest complaints and requests in a courteous and professional manner.
  • Participate in the hiring process and assist with the training of new staff members.
  • Review daily room availability and inform staff of any changes.
  • Ensure that all front desk operations are running smoothly and efficiently.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • One to three years of experience in a supervisory role, preferably in the hospitality industry.
  • Knowledge of loyalty programs, brand standards, and hospitality industry systems preferred.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and growth opportunities.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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