Front Desk Representative
3 weeks ago
At Azul Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.
Job Summary:
The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling guest arrivals and departures, and managing the front desk operations.
Key Responsibilities:
- Guest Services: Greet and welcome guests, handle guest inquiries, and provide information about hotel services and amenities.
- Front Desk Operations: Manage the front desk, handle guest check-ins and check-outs, and process payments.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Resolve guest complaints and issues in a professional and courteous manner.
- Teamwork: Collaborate with other departments to ensure excellent guest service and hotel operations.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in the hospitality industry, preferably in a front desk or customer service role.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and basic computer skills.
What We Offer:
Azul Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application.
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