Technical Documentation Specialist

4 days ago


St Louis MO USA, United States Softworld, a Kelly Company Full time

Job Title: Technical Documentation Specialist

Job Summary: We are seeking a detail-oriented individual to join our team as a Technical Documentation Specialist. This role focuses primarily on documentation, with responsibilities in data entry, product safety, and quality control.

Key Responsibilities:

Documentation and Data Entry:

Create and update product models in ERP and PIM systems, ensuring accurate and timely data entry.

Maintain spreadsheets containing key product information, such as UPC/GTIN codes, costing, product features, safety information, and marketing details.

Detail-Oriented Review and Communication:

Review and cross-check product information across user manuals, packaging, giftboxes, and product release notes.

Ensure accuracy in the data provided, as it impacts key departments like warehouse operations, sales, product development, and marketing.

Product Safety and Compliance:

Gather, review, and ensure adherence to product safety documents and regulations from standards bodies like UL, ETL, CTA, etc.

Keep abreast of new safety requirements and work with engineering teams to update product information accordingly.

Requirements:

Strong experience with data entry, preferably within ERP or PIM systems.

Attention to detail with the ability to review and manage large amounts of product information accurately.

Familiarity with product safety standards (e.g., UL, ETL, CTA) is a plus; willingness to learn is essential.

Ability to communicate clearly and effectively, particularly in documenting issues or discrepancies.

Technical writing or documentation experience is preferred.

Proficiency in Microsoft Office, especially Excel.

This role is essential for ensuring product safety, compliance, and accuracy in product documentation across multiple departments.



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