Client Experience Specialist

4 days ago


Santa Clara, California, United States Jaeger Le-Coultre Full time
About Jaeger Le-Coultre
Jaeger Le-Coulter is a leading manufacturer of high-quality luxury watches. Our boutique offers a unique shopping experience, with expert staff available to guide customers through our collections.

Job Description
The Client Experience Specialist is responsible for delivering exceptional client experiences and achieving sales targets. This role involves hosting clients, identifying sales opportunities, and developing strong relationships with clients through CRM management and daily interactions.

Duties and Responsibilities
* Host clients and provide personalized customer experiences
* Sell watches, accessories, and services to exceed sales targets
* Identify and create sales opportunities inside and outside the boutique environment
* Develop and maintain client databases and manage clienteling activities on a day-to-day basis

Skills and Qualifications
* 1-2 years of experience in sales or hospitality
* High emotional intelligence and general education
* Strong understanding of client satisfaction and luxury experience
* Result-oriented and driven
* Strong selling skills
* Ability to handle large diversity of tasks in a timely manner

Salary Range
$20+/hour

Working Conditions
This is a full-time position that requires working in a fast-paced boutique environment. The successful candidate will be able to adapt to changing circumstances and work effectively in a team.

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