Client Experience Ambassador

3 days ago


Rancho Santa Margarita, California, United States ExpiTrans Full time
ExpiTrans: Unlock a Rewarding Career in Merchant Services

We are seeking a highly motivated Client Support Specialist to join our team at ExpiTrans. As a leading FinTech company, we provide end-to-end payment processing solutions that help individuals and businesses thrive.

Salary Estimate: $55,000 - $65,000 per year

About the Role

In this role, you will be responsible for delivering exceptional customer experiences via phone and email support. You will work closely with our clients to resolve issues, provide training, and ensure task completion and performance goals are met.

You will also maintain accurate and organized client records, ensuring seamless communication and efficient issue resolution.

  • Deliver top-notch inbound support via phone and email
  • Consult and educate clients to provide value and resolve their business needs
  • Maintain accurate and organized client records
Required Skills and Qualifications

To succeed in this role, you must possess:

  • Active listening skills and a willingness to learn
  • Excellent verbal and written communication skills
  • A positive attitude and high-energy personality
  • Basic MS Windows, Excel, Word skillsets

At ExpiTrans, we pride ourselves on our comprehensive training program, which empowers our team members to excel in the Fintech industry. If you're a hard-working, motivated individual looking to launch your career in merchant services, we encourage you to apply.



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