Customer Service Specialist

2 weeks ago


Rockford, Michigan, United States SpartanNash Full time

Join Our Team at SpartanNash

At SpartanNash, we are dedicated to providing the essential elements for a better life through innovative customer engagement. Our mission extends to our supply chain partners, military commissaries, retail patrons, and, most importantly, our valued Associates. We envision a future where everyone can confidently say, "I can't live without them."

About Us

Our SpartanNash family comprises 17,000 diverse Associates, including roles such as bakery managers, order selectors, IT developers, finance executives, HR Business Partners, and export specialists. Each member plays a vital role in fostering our People First culture, ensuring Operational Excellence, and delivering Insights that Drive Solutions.

Position Overview

As a Customer Service Specialist, your role is crucial to our retail success. We seek passionate individuals eager to make a significant impact in our stores.

We Offer:

  • A clean and safe working environment, adhering to strict sanitation protocols and daily health screenings.
  • Competitive compensation and a 401k matching program.
  • Opportunities for career advancement and professional development.
  • Paid vacation and various health insurance options, including medical, dental, and vision.
  • A 10% discount for Associates.

We Expect Our Associates To:

  • Exhibit a strong customer-centric approach.
  • Maintain a friendly and enthusiastic demeanor.
  • Demonstrate effective verbal communication skills and approachability.
  • Pay attention to detail, particularly regarding product quality.
  • Commit to a safe, respectful, and enjoyable work environment.

Does this resonate with you? We invite you to consider joining our dynamic team.

As part of our People First culture, SpartanNash proudly offers a comprehensive and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran status, celebrating diversity and recognizing that a varied workforce is essential to our success. We are committed to providing equal employment opportunities to all individuals.



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