Senior Medical Office Associate

1 week ago


Summerdale, Alabama, United States PennState Health Full time
About the Opportunity

We are seeking a skilled and dedicated Senior Medical Office Associate to join our team at PennState Health's Nyes Road office. As a key member of our Cardiovascular Unit, you will play a vital role in providing exceptional patient care and administrative support.

Job Summary

The successful candidate will be responsible for handling patient check-in and check-out processes, scheduling appointments, and collecting patient co-pays. Additionally, they will oversee the E-message pool, responding to patient inquiries and verifying insurance information. This is an excellent opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team to deliver high-quality patient care.

Responsibilities
  • Patient Check-In/Check-Out: Greet patients, verify demographic information, and complete necessary paperwork.
  • Scheduling: Manage appointment schedules, ensure timely arrivals, and accommodate patient preferences.
  • E-Message Pool: Respond to patient inquiries, resolve issues, and provide clear communication.
  • Insurance Verification: Confirm patient insurance coverage, handle billing inquiries, and facilitate seamless claims processing.
Requirements
  • High School Diploma or Equivalent Required
What We Offer
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience
  • Benefits Package: Comprehensive medical, dental, and vision plans; 401(k) retirement plan; pet insurance; wellness programs; employee assistance programs; and more.
  • Ongoing Training and Development: Opportunities to enhance skills, knowledge, and career growth.
  • Culture of Excellence: Collaborative team environment, state-of-the-art equipment, and a commitment to delivering exceptional patient care.


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