Volkswagen Service Advisor

2 days ago


Troy, Michigan, United States Mike Savoie Volkswagen of Troy Full time
About the Role

Mike Savoie Volkswagen of Troy is seeking a skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for ensuring that our customers receive prompt, courteous, and effective service.

Key Responsibilities
  • Write and verify repair orders for our customers.
  • Effectively communicate customer complaints and concerns on repair orders.
  • Work closely with technicians and the parts department to ensure quality service.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
Requirements
  • Organized and friendly personality.
  • Excellent time management skills.
  • Strong communication skills with customers.
  • Professional appearance and demeanor.
  • Consistent record of service and sales success.
  • Ability to work with minimal supervision.
What We Offer
  • Competitive salary and commission structure.
  • Lucrative year-end bonus and monthly CSI bonus.
  • Unlimited earning potential.
  • 5-day workweek with no weekends or late nights.
  • Quality healthcare benefits, including BCBS and HSA options.
  • Dental and vision coverage.
  • Life and AD&D insurance.
  • Short-term disability insurance.
  • Aflac benefits.
  • 401(k) with company match.
  • Paid vacation time.
  • Professional sporting events and company raffles.
  • Company apparel program.
  • Holiday and monthly birthday celebrations.


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