Information Technology Support Specialist

2 weeks ago


Chantilly, Virginia, United States MAXISIQ, Inc. Full time
Company Overview

Since its inception in 2006, MAXISIQ (IOMAXIS dba MAXISIQ) has been at the forefront of Cyber Research, Development, Test, and Evaluation (RDT&E). By integrating industry expertise in software, hardware, communications, and security, we leverage decades of operational experience to provide outstanding value to communities and the critical missions they support.

Position Overview

MAXISIQ is seeking a dedicated IT Support Specialist Systems Administrator who will play a crucial role in delivering exceptional customer service and ensuring the seamless operation of our information technology systems. This position involves working closely with clients both remotely and on-site, assisting them with system configurations and troubleshooting, while striving for efficient issue resolution.

Key Responsibilities
  • Deliver prompt and effective technical assistance to users by researching inquiries, troubleshooting issues, and ensuring optimal workstation and LAN performance.
  • Enhance client satisfaction by developing and maintaining comprehensive documentation.
  • Contribute to the creation of client training programs by identifying learning challenges and suggesting instructional content.
  • Boost system efficiency by diagnosing issues and proposing necessary modifications.
  • Support the information systems and organizational objectives by achieving related outcomes as required.
Qualifications
  • Clearance Requirement: Must possess an active or current Top Secret/SCI clearance with a Full-Scope Polygraph.
  • Bachelor's Degree in Computer Science, Computer Information Systems, or a related technical field, or an equivalent combination of education, technical training, or relevant experience.
  • A minimum of 2 years of experience in systems administration.
Additional Information

All personal information will be kept confidential in accordance with EEO guidelines.

We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected category.

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