Labor Relations Manager
17 hours ago
This position is responsible for advising MTA Bus Company management on the administration of sick and other contractual leave provisions, policies, and procedures for represented employees, as well as leave policies and procedures for non-represented and managerial employees, as needed.
Key Responsibilities- Formulate, implement, and manage programs to monitor, audit, investigate, and address employee fraud, malingering, theft of wages, chronic absenteeism, and sick leave abuse.
- Advise management on the proper and consistent implementation and administration of applicable contract provisions and policies, employee availability issues and related discipline and grievances.
- Manage and conduct Sick and Workers Compensation home and fraud investigations and sick leave medical documentation investigations; perform investigatory interviews; arrange for surveillance; prepare related reports; and recommend appropriate action.
- Draft, Review, research, respond and resolve time and attendance related disciplinary and contractual interpretation cases, related complaints, and information requests.
- Represent the Company in the discipline and grievance process and participate in the preparation of cases for arbitration, including testifying at all steps of the grievance and discipline process, up to and including arbitration.
- Generate and distribute related reports.
- Assist as needed with other Labor Relations matters.
- Perform special projects as required.
- Excellent oral and written communication skills.
- Excellent organizational and presentation skills.
- Demonstrated ability to work with all internal levels within a given organization.
- Demonstrated proficiency in the administration and interpretation of collective bargaining agreements, policies, and procedures, especially related to labor relations, human resources, leave and employee availability, and workers compensation.
- Demonstrated ability to communicate and interact well with external agencies.
- Demonstrated ability to work effectively in a high-profile, high-pressure environment.
- Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
- Experience conducting, supervising, and training staff in conducting audits, investigations, and interviews.
- Knowledge of disciplinary and grievance procedures and practices and experience testifying at administrative hearings.
- Demonstrated analytical capabilities, quantitative and investigative skills.
- Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook.
- Bachelor's degree in Labor Relations, Human Resources or related field and an equivalent combination of experience and education from an accredited college may be considered in lieu of a degree.
- Minimum 5 years related experience, including at least 2 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred.
- Thorough knowledge of MTA Bus/NYCT collective bargaining agreements, policies, procedures, especially those related to labor relations, human resources, leave and employee availability, and workers compensation.
- Knowledge of applicable city, state, and federal regulations, including FMLA and ADA.
- Strong investigative skills
- Familiarity with the MTA's policies and procedures.
- Familiarity with the MTA's collective bargaining procedures.
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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