Medical Unit Coordinator

4 weeks ago

Irvine, California, United States Kaiser Permanente Full time
Job Summary

This position is responsible for providing administrative support to the nursing unit, ensuring the smooth operation of daily activities. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Process, transfer, and discharge patients using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
  • Answer and route internal and external telephone calls, providing excellent customer service.
  • Order materials and supplies for the unit, collecting equipment and medication as needed.
  • Answer call systems, follow up with nurses, patients, and families as appropriate, and make follow-up appointments for patients.
  • Organize transfers to skilled nursing facilities, printing relevant sections of the patient chart.
  • Prepare discharge packets and other documents for patients.
  • Maintain the unit's business equipment, including wireless carts, and arrange for special maintenance or repair.
  • Update the unit's white board and maintain the Minimum Medical record.
  • Assist unit personnel in using the electronic medical record and other systems, acting as a resource for computer-related issues.
  • Act as a greeter for the unit, greeting new patients and their families.
  • Coordinate discharge times, contact family members with pending discharge times, and assist with a timely discharge when the patient is ready.
  • Initiate unit downtime procedures when necessary and communicate with other units and departments.
  • May support Environmental Services in data entry for the ADT system and assist with co-pay collections.
  • Participate in hourly rounding to promote service excellence and may cross-train as a receptionist.
  • Will float to other departments as needed and provide updates on open beds to management or hospital Bed Coordinators.
Requirements
  • Successful completion of medical terminology.
  • High School Diploma or General Education Development (GED) required.
  • SCAL GRANDFATHER US-BLS or Basic Life Support certification.
  • Working knowledge of PCs and the ability to navigate in a Windows environment.
  • Basic knowledge of office equipment, including fax machines, copy machines, and scanners.
  • Ability to clearly speak, read, write, and thoroughly understand English.
  • Ability to learn policies and procedures, software applications, and computer systems.
Working Conditions

This is an on-call position, and days and hours may vary. The ideal candidate will be able to work effectively in a fast-paced environment, communicate effectively with patients, families, and healthcare teams, and maintain confidentiality and professionalism at all times.

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