Patient Service Representative

5 days ago


Santa Monica, California, United States Cedars-Sinai Full time
About the Role

Cedars-Sinai is seeking a highly skilled Patient Service Representative to join our team in the Gastroenterology department at our Santa Monica location. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide outstanding customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow, ensuring that patients are seen in a timely manner and that their needs are met.
  • Coordinate with healthcare providers and staff to ensure seamless communication and care coordination.
  • Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Process patient payments and handle billing and insurance-related tasks.
  • Participate in quality improvement initiatives to enhance patient care and satisfaction.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of experience in a healthcare setting, preferably in a patient service or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and knowledge of electronic medical records systems.
What We Offer

Cedars-Sinai offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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