Client Service Coordinator

3 days ago


Bothell, Washington, United States Banfield Full time
Job Summary

We are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield. As a key member of our hospital staff, you will be responsible for driving the flow of clients and pets through the hospital, efficiently scheduling pets, and providing exceptional client care.

Key Responsibilities
  • Owns the care of clients and pets in a welcoming, friendly, and efficient manner
  • Delivers maximum productivity of the veterinary medical team through focused and intentional scheduling
  • Provides professional, efficient, and exceptional service at all times
  • Assists incoming clients by completing required documentation, entering pet information, and ensuring prompt service
  • Assists outgoing clients by providing necessary instructions, information, and invoices
  • Manages the cash box with accurate balances and utilizes proper opening and closing procedures
Requirements
  • Ability to manage multiple tasks at one time
  • Strong communication and problem-solving skills
  • Excellent client service skills
  • Ability to work in a fast-paced environment
What We Offer

Banfield is committed to providing a supportive and inclusive work environment that allows our associates to grow and develop their careers. We offer competitive compensation and benefits, as well as opportunities for professional development and advancement.


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