Senior Crisis Communications Specialist

1 month ago

Washington, United States APCO Worldwide Full time
About the Role

We are seeking a highly skilled and experienced Associate Director, Crisis, Issues to join our team at APCO Worldwide. As a key member of our crisis and issues management team, you will play a critical role in supporting our clients in navigating complex crises and litigation communication projects.

Responsibilities
  • Develop and execute client-ready written deliverables and research under tight deadlines.
  • Work in partnership with APCO client leads and clients to develop communications strategies and tactical stakeholder communications plans to help manage crises and mitigate legal risks for clients.
  • Support the implementation of stakeholder communications plans, including writing first drafts of stakeholder engagement materials (e.g., press releases, fact sheets, and FAQs).
  • Manage digital strategy and monitor project media and social listening; analyze media coverage and social media conversation; and judicial/regulatory developments.
  • Provide on-site support for client crises, including during trial.
  • Act as a critical liaison between APCO client lead and APCO junior staff to ensure client expectations and deliverables are met.
  • Manage workstreams and keep track of deliverables against deadlines.
  • Collaborate with an APCO team spread across multiple offices.
  • Take ownership of developing and expanding client relationships.
  • Maintain a deep understanding of industry topics, issues, or news involving client accounts in order to effectively deliver strong and creative communication strategies that are relevant to their needs and business objectives.
Qualifications
  • Bachelor's Degree from an accredited college or university in a related field.
  • 6-8 years of relevant experience in crisis, strategic, and litigation communication. Agency, consulting, or law firm experience preferred.
  • Familiarity with the legal system and legal documents is ideal.
  • Exceptional writing and analytical skills and experience in stakeholder-focused communications and digital strategy.
  • Key Traits: Detail oriented, quick learner, ability to work independently, responsive to a rapidly changing environment, work well under tight deadlines, manage multiple complex projects and priorities simultaneously, be a self-starter, take initiative, and set priorities.
  • Solid project management experience.
  • Strong presentation skills and the ability to communicate effectively at all levels.
  • Entrepreneurial spirit and collaborative team player.
About APCO Worldwide

APCO Worldwide is a global communications consultancy that helps businesses and organizations navigate complex issues and crises. We are committed to recruiting, hiring, promoting, and retaining people who reflect the diverse communities in which we operate. Our teams bring the best possible expertise and diverse perspectives to our clients, and we aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.

We are proud to be an Equal Opportunity Employer and encourage applications from all qualified candidates regardless of race, national origin, citizenship, native language, sex, gender identity or expression, sexual orientation, marital or parental status, religion, age, veteran status, neurodivergence, mental or physical disability, medical history, pregnancy, political belief or affiliation, or any other characteristic protected by law.

The US base salary for this position ranges from $78,000/year to $145,000/year. Our compensation range for this role is inclusive of several US geographic markets. APCO targets an employee's pay within this range to be based on several factors, including but not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, internal equity, and/or geographic location.

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